Services

Technical Help
Technical Help

Whenever You Need Us, We're Here Waiting For You.

  • Staffed by experienced service professionals, our support center is never closed.

  • Our technical support experts are available 24 hours a day, 365 days a year.

As one of leading and professional shot blasting equipment manufacturers, ETSA group is committed to keeping the forefront of our industry. We invest in the latest technology and equipment and enhance our product and service portfolio as an ongoing driving force to provide our customers with the best technology solutions in the industry.

After-sale Service
After-sale Service

Perfect pre-sale, sale, after-sales service. The company has a large sales and after-sales installation team in China, to provide customers with quality and fast one-stop service.


ETSA group Provide turnkey installation. But DIY installation by customer is also available according to the comprehensive documents, videos and drawings which provide by ETSA group. Furthermore, our engineers team also can provide real-time installation guidance.

Warranty Policy
Warranty Policy

ETSA group values your business and always attempts to provide you the best service and support.

As a top brand & manufacturer in the world, ETSA group promise:

1. 1-3 years for the whole machine.

2. Long life-time maintenance, after-sale department will offer 24/7 English online support.

3. Except the damage artificially, we are responsible for offering the fittings free of charge during warranty.

4. After the warranty period expired, you only need to pay the actual maintenance cost.

Shipping Info
Shipping Info

Shipping service refers to a service that specializes in the transportation and delivery of blasting equipment / autoclae to customers or businesses. Shipping the machine can involve various logistical considerations to ensure the safe and timely delivery of the equipment.


All the machines can be shipped worldwide by sea, by air or by international express logistics via DHL, FEDEX, UPS (spare parts). You are welcome to get a free quotation by filling up the form with name, email, detailed address, product and requirements, we will shortly contact you with the full information including the most suitable delivery method (fast, secure, discreet) and freight.

Research & Development
Research & Development

Strong scientific research force is the biggest advantage of ETSA group, the company has all kinds of design professionals, R & D team reached 25 people.

Advanced manufacturing level and first-class process production capacity is another major advantage of ETSA company. Has the domestic industry's most advanced production and testing equipment: CNC laser cutting machine, gantry milling machine, imported large CNC machining center, CNC bending machine, CNC vertical and horizontal lathe, welding robot, analyzer, three-dimensional, dynamic balancing instrument, such as the above advanced production and testing equipment to ensure the service life of the overall quality of the products and equipment.

Professional R & D team
Professional R & D team

Based on the frontier of science and technology, adhering to the concept of environmental protection to make our products constantly updated and iterative. Blue Elephant can meet what production needs you have. Blue ETSA can meet what production needs you have.

After-sale Service
After-sale Service

The professional after-sales service team provides you with 24-hour online and offline services in multiple languages. No matter where you are or any problems what have you encountered, ETSA can solve problems for you.

Technical Support
Technical Support

Launching a targeted training, whether the customer is a beginner or professional. Teaching you how to use your machine to achieve a defined goal effectively, efficiently and satisfactorily in a specific context.